TVStrong FAQ — IPTV Questions Answered

TVStrong is an independent IPTV reseller based in Calgary, Alberta, delivering live television and on-demand content to Canadian households over the internet. A subscription opens more than 24,000 live channels and an on-demand library exceeding 80,000 films and series, streamed to one device through the IBO Player application.

Interac e-Transfer, credit and debit cards, PayPal and major cryptocurrencies. Every transaction runs through an encrypted payment gateway and TVStrong never stores your card number on its own systems.

Between 5 and 10 minutes in the overwhelming majority of cases. At peak evening hours the queue can occasionally stretch towards 45 minutes. If yours is taking longer than that, message us on WhatsApp and we will push the line through by hand.

Anything that runs IBO Player: Samsung and LG Smart TVs, Android phones and tablets, Android TV boxes, Amazon Fire TV Stick, Apple TV, MAG and STB set-top boxes, Enigma2 receivers, Roku, Windows PCs and macOS computers. Our setup guide covers installation on each.

None. TVStrong is delivered entirely over your existing internet connection. There is no satellite dish, no aerial, no cable technician and no installation appointment.

A stable 15 Mbps download handles Full HD comfortably, and 25 to 50 Mbps is the comfortable range for 4K streams. Practically every Canadian fibre, cable and mid-tier DSL plan clears that threshold. Wired Ethernet always beats Wi-Fi where the option exists.

One. Each subscription authorises a single device at a time. You can move your line between devices, but simultaneous streaming is not permitted. That restriction is deliberate — it is what protects bitrate and keeps our servers from being oversold.

Canada and the United States anchor the lineup, followed by the United Kingdom, Ireland, France, Belgium, the Netherlands, Germany, Austria, Switzerland, Poland, Spain, Portugal, Italy, Malta, Greece, Turkey, the Nordics, the Baltics, the Balkans, Russia, Ukraine, the Arab world, Israel, Iran, India, Pakistan, China, Korea, Japan, Southeast Asia, Australia, New Zealand, Brazil, Latin America, the Caribbean and Africa. The channel list has the full breakdown.

Yes. Our CA$10.99 intro month exists precisely for that. It is a paid plan rather than a giveaway, and it carries the complete service with nothing withheld, so you can judge picture quality and channel coverage on your own television before committing to six or twelve months.

No. Your line runs for the period you paid for and then stops. When you want to continue you place a new order. We do not store payment cards and we do not issue surprise charges.

IBO Player, and only IBO Player. Concentrating on a single well-behaved application is what lets our support team resolve issues quickly instead of guessing at a dozen different clients. We do not provide support for any other player.

Tell us. Feeds shift and occasionally break, and we maintain redundant sources for major channels so the fix is usually a quick swap on our end. Report it through the contact page or on WhatsApp and we will handle it.

Yes. A full EPG with seven-day listings is included, and catch-up is available on major channels, so a missed match or episode is generally still available the following day.

All sales are final once a line is activated, because the product is delivered instantly. Genuine exceptions exist — a verified outage running beyond 72 consecutive hours, or a duplicate charge. Full details sit on our refund policy page.

Yes. We operate a wholesale reseller panel with credit bundles, a web control panel for creating and managing customer lines, and dedicated technical support. Details and pricing tiers are on the reseller page.

We collect only what is required to deliver and support your subscription — name, email, phone number and payment confirmation. Nothing is sold or traded. Our privacy policy sets out retention periods and your rights in full.