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DMCA & Copyright Policy

How to submit a takedown notice or counter-notification, and how TVStrong handles copyright claims as an independent reseller.

Last updated: January 1, 2026

TVStrong respects the intellectual property rights of content creators and rights holders. We comply with the Digital Millennium Copyright Act (DMCA) and with equivalent copyright legislation applicable in Canada, including the Copyright Act and its notice-and-notice regime. This policy explains our procedures for addressing copyright infringement claims.

1. Our content licensing position

TVStrong operates as a lawful reseller of IPTV subscription services and does not host, store or originate the content delivered through the Service. All channels and video-on-demand content are sourced from licensed content providers and distributors. Our position as a reseller is stated openly on our about page and in our terms of service. We are committed to ensuring our operations respect applicable copyright law.

2. Reporting copyright infringement (takedown notice)

If you are a copyright owner or an authorised agent and believe that content accessible through tvstrong.ca infringes your copyright, you may submit a written DMCA takedown notice to our designated agent at [email protected].

Your notice must include ALL of the following:

  1. Identification of the copyrighted work — a description of the work you claim has been infringed. If multiple works are covered, a representative list is acceptable.
  2. Identification of the infringing material — the specific URL or sufficient information to locate the allegedly infringing content.
  3. Your contact information — full name, mailing address, telephone number and email address.
  4. Good-faith statement — a statement that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent or the law.
  5. Statement of accuracy — a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on their behalf.
  6. Signature — your physical or electronic signature.

Incomplete notices may delay our response. We act on valid notices promptly, typically within 5 business days.

3. Counter-notification

If you believe content was removed or disabled as a result of a mistake or misidentification, you may submit a written counter-notification to [email protected].

Your counter-notice must include:

  1. Identification of the removed content — description and URL of the material removed or disabled, and its location before removal.
  2. Statement under penalty of perjury — that you have a good-faith belief the material was removed as a result of mistake or misidentification.
  3. Your contact information — full name, address, telephone number and email address.
  4. Consent to jurisdiction — a statement that you consent to the jurisdiction of the courts in Canada and that you will accept service of process from the party who submitted the original takedown notice.
  5. Signature — your physical or electronic signature.

Upon receipt of a valid counter-notification we forward it to the original complainant. If the complainant does not file a court action within 10 to 14 business days, we may restore the content at our discretion.

4. Repeat infringer policy

TVStrong maintains a strict policy regarding repeat infringers. In accordance with the DMCA and applicable law in Canada:

  • Accounts that are the subject of multiple valid copyright infringement notices will be reviewed.
  • TVStrong reserves the right to terminate the subscriptions of users determined to be repeat infringers.
  • Termination for repeat infringement does not entitle the user to a refund. See our refund policy.

5. Misuse of the DMCA process

Filing a false DMCA takedown notice is a serious legal matter. Under the DMCA (17 U.S.C. § 512(f)) and equivalent laws, any person who knowingly misrepresents that material is infringing may be liable for damages, including costs and legal fees.

6. Contact

All DMCA-related correspondence should be directed to:

Email: [email protected]
Website: https://tvstrong.ca
Designated agent, post: TVStrong Media, Suite 1120, 707 5th Street SW, Calgary, AB T2P 0Y3, Canada

Please allow up to 5 business days for a response to DMCA-related enquiries.

Questions about this policy?

Write to [email protected] or reach our team through the contact page. We answer every message.

Contact TVStrong